FAQ

Frequently Asked Questions (FAQ)

1. What materials are used to make SKENNOVA brooms?

Our brooms are handcrafted using natural, sustainable grass fibers and sturdy wooden handles. We also design storage bags using traditional loincloth fabric.

2. Where can I buy SKENNOVA brooms?

You can purchase our brooms directly from our Amazon USA store. Simply search for “SKENNOVA” on Amazon to view our complete range of products.

3. How do I care for my SKENNOVA broom?

To ensure the longevity of your broom, keep it dry and store it in a cool, dry place. Use our loincloth fabric storage bag to protect it when not in use.

4. Are SKENNOVA brooms eco-friendly?

Yes, our brooms are made from natural, sustainable materials, and our storage bags are crafted from traditional loincloth fabric, which is a reusable alternative to plastic.

5. How can I contact SKENNOVA for support or inquiries?

You can reach us by phone at +66-(0)81-242 4790 or by email at info@skennova.info. Our business hours are Monday to Friday, 9:00 AM – 6:00 PM (ICT), and Saturday, 10:00 AM – 4:00 PM (ICT).

6. Do you offer international shipping?

Currently, our products are available for purchase on Amazon USA. For international shipping options, please check the availability on Amazon or contact our customer support team.

7. Can I return or exchange a SKENNOVA broom?

Yes, we offer a return and exchange policy for our products. If you are not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order for assistance.

8. How do I choose the right broom for my needs?

We offer a wide variety of brooms tailored to different cleaning tasks. Visit our Amazon store to read detailed descriptions and customer reviews to help you choose the best broom for your needs.

9. What makes SKENNOVA brooms different from other brooms?

SKENNOVA brooms are handcrafted with attention to detail, using high-quality, sustainable materials. Our unique designs and commitment to quality set us apart from other brands.

10. How can I stay updated on SKENNOVA’s latest products and promotions?

Follow us on our social media channels and sign up for our newsletter to receive updates on new products, special offers, and more.